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A to Z of Services A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Contact Us:

Customer Services

Tel: 01423 500 600
Contact Us
Please be aware, incoming and outgoing calls may be recorded for quality, accuracy and training purposes.

How We Use Cookies

A cookie is a small text file stored on your computer, your phone, or whatever device you are using to surf the Internet. Cookies help a website to recognise your device the next time you visit and in the course of your visit.
 
We encourage you to accept the cookies used by our website as they help us to improve the user experience for you and many others.
 
If you wish to restrict or block cookies from this website, you can do so through your browser settings. If you are not sure how to do so, visit www.aboutcookies.org for comprehensive information on how to disable or restrict cookies. Please be aware that some parts of this website may not function correctly if you disable cookies.
 
Most of the cookies set by our website are essential cookies set by the basic systems that power our site. They enable the site to operate correctly. Some cookies exist to store user preferences, or are set when you log into areas of our website.
 
The following list describes all the cookies set by the various different websites operated by Harrogate Borough Council.
 
​Cookie ​Name ​Description
Google Analytics​

__utma
__utmb
__utmc
__utmz​

The Google Analytics cookies are used to gather anonymous information about how visitors use our site. We use the information to improve our site and make it easier to use.
More information.

You can opt out of being tracked by Google Analytics using the Opt Out Browser Add-On from Google.

​Cookie Message ​hbcCookieRead ​This cookie is set if you click "continue" in the cookie message that appears at the top of each page. It is used to hide the message in future.
​Website Search ​WebAnalyticsSessionId

This cookie is set when you use the search facility on our website. The cookie helps us to gather anonymous information about how the search facility is used. We use the information to improve our site and make it easier to use. The cookie will last for one day.

​Website forms ​_InfoPath_Sentinel
_InfoPath_CanaryValue
Set when you access an online form (e.g. our feedback form). The cookies ensure the form works consistently as you fill it in. These cookies are deleted when you close your browser.​
Page rating​ cssgov5-57​ ​Set when you rate a page on our website. The cookie is used to ensure that you cannot rate a page more than once a day. The cookie will last for one day.
Essential site cookie (for Local Democracy pages)​ ASPSESSIONIDCAASABDT​ ​This cookie is essential for the Local Democracy pages of our website (information about councillors, etc). It is set as soon as you visit those pages and is deleted when you close your browser.
Local Democracy text size​ style​ Used by the Local Democracy pages on our site to store user preferences. The cookie will last for one year.
Essential site cookie (for online payments pages)​ ASPSESSIONIDCAASABDT​ This cookie is essential for the online payments section of our website. It is set as soon as you visit those pages and deleted when you close your browser.
​Essential site cookie (for online payments) ​JSESSIONID ​This cookie is essential for the online payments section of our website. In the course of making a payment, you are redirected to pages hosted by Worldpay, which set this cookie. The cookie is deleted when you close your browser.
​Worldpay ​machine ​This cookie is set by the online payments section of our website. In the course of making a payment, you are redirected to pages hosted by Worldpay, which set this cookie. The cookie is deleted when you close your browser.
Essential site cookie (for online recruitment)​ ​ASPSESSIONIDCWCDSBDD ​This cookie is essential for the Online Recruitment section of our website. It is set as soon as you visit those pages and is deleted when you close your browser.
​Essential site cookie (for e-petitions site) ASPSESSIONIDQCTDAAQQ​ This cookie is essential for our e-petitions website. It is set as soon as you visit those pages and is deleted when you close your browser.​
​Epetitions ​ci_session ​This cookie is set by our e-petitions website. It is set when you log into the site and is used to remember that you have logged in. The cookie lasts for two hours.
Essential site cookie (for Uniform Online - Planning)

​JSESSIONID
ASP.NET_SessionId

These cookies are essential for the Uniform Online website that delivers planning information.​ The cookies are deleted when you close your browser.
Essential site cookie (for online maps website)​ ASPSESSIONIDACBQBBCS​ ​This cookie is essential for our Online Maps website. It is set as soon as you visit the site. The cookie is deleted when you close your browser.
Essential site cookie (for Benefits Calculator)​ ​ASPSESSIONIDCAASABDT ​This cookie is essential for our online Benefits Calculator. It is set as soon as you visit the calculator. The cookie is deleted when you close your browser.
Essential site cookie​ (for various websites) ASPSESSIONIDCAASABDT​ This cookie is essential for the Nidderdale AONBAONB Visitor CentreSafer Harrogate, Investigate Egypt and Harrogate District Strategic Partnership websites. It is set as soon as you visit each of the sites. The cookie is deleted when you close your browser.​
​Nidderdale AONB cookie ​cookies ​This cookie is set by both the Nidderdale AONB and AONB Visitor Centre websites. The cookie is deleted when you close your browser
Essential site cookie (for Business Harrogate​) PHPSESSID This cookie is essential for the Business Harrogate website. It is set as soon as you access the site. The cookie is deleted when you close your browser.​