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Privacy and Cookies

Information which you send to us through our website (either by email or through electronic forms) will be treated as follows:
  1. We will keep it no longer than we reasonably believe is necessary
  2. We will use it only for the purpose for which you sent it
  3. We will gather aggregated statistical information to ensure the website is functioning. You will not be personally identifiable in this data.


We use cookies on this website.

A cookie is a small piece of text stored on your computer, phone or whatever you use to surf the Internet. Cookies are used to help a website to recognise your device the next time you visit and in the course of your visit.
We do not use cookies to gather any personally identifiable information about you.
We encourage you to accept the cookies our website uses as they help us to improve the user experience for you and many others.

To delete cookies or reject cookies

If you wish to restrict or block cookies from this website, you can do so through your browser settings. If you are not sure how to do so, visit www.aboutcookies.org for comprehensive information on how to disable or restrict cookies.
If you set your browser to refuse cookies, please be aware that there may be functionality on this and other websites that does not work.

Google Analytics

We use Google Analytics to analyse the use of our website. This tool uses cookies to collect anonymous information. This tracks information such as how visitors get to our website, what pages are being viewed and what web browser is being used.
If you would prefer to opt out of being tracked by Google Analytics across all websites, then please visit http://tools.google.com/dlpage/gaoptout.

Protecting Your Email Address.

You will not receive unsolicited paper or electronic mail from us as a result of using an electronic form unless we explicitly ask for and get your permission.
We will not pass on your e-mail address or any of your personal details to other organisations.
However, please note that if you choose to make your e-mail address publicly available on our website (via our forums, for example), it may be picked up and used by companies who specialize in creating e-mail distribution lists to send you unsolicited e-mail ('spam').


All sensitive personal information that we display and gather (e.g. financial and credit card details) will be sent through a secure connection.
All other information will be sent over the Internet. Do not include sensitive personal information by email. It cannot be assumed that this is secure and we cannot accept responsibility for misuse of information intercepted in this way.


This policy applies to Harrogate Borough Council's website. Other websites, linked to from this website, have their own privacy policies.

Contact Us:

Customer Services

Tel: 01423 500 600
Contact Us
Please be aware, incoming and outgoing calls may be recorded for quality, accuracy and training purposes.

Let us know if you have a: