Complaints

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We try hard to provide high quality and efficient services. We aim to get it right first time, every time. But things sometimes go wrong - and when this happens, we need to know. Your comments and complaints help to sort out problems and to ensure that similar mistakes are prevented in the future.

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Contact Us:

General Enquiries

Tel: 01423 500 600

Customer Services

Tel: 0845 300 6091
Email Customer Services

Please be aware, incoming and outgoing calls may be recorded for quality, accuracy and training purposes.

Related Information:

Members Code of Conduct
Complaints Procedures
Local Government Ombudsman

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