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Welcome ...

to Harrogate District Council's website. If you are new to using the Internet and would like some help getting used to its conventions, we recommend the BBC's Webwise site which includes a free on-line course on the basics of using the Internet, with lots of questions and answers about the web.
We hope that you will find your visit useful and enjoyable. To help us to improve it for future visitors please complete our Website Feedback Form, to let us know of any problems or incorrect information you find when using our site.
Our intention is that this site should serve the whole District. It is not just for Basildon Council. In this site you will find information provided by a wide variety of other organisations.
We provide a great deal of information in Adobe Acrobat format for which you will need Get Acrobat Reader installed on your computer.

Menu System

The site menu system is set out in accordance with the Local Government Navigation List. This list is now becoming the standard way of navigating council web sites and you should find consistency between our site and others.

Finding Information Quickly

If you're uncertain as to where an item of information may be, try the A to Z of services (available from the Home Page). We have cross-linked some pages to more than one menu if there appears to be an overlap with the page's content between two or more areas of the website.

Technical Design

We check the appearance of our pages using Microsoft Internet Explorer 6.0, Firefox 3.0, Opera 9, Google Chrome 1 and above. Other browsers, and earlier versions of these browsers, will probably render the page correctly but at present we do not explicitly check this.

Screen (Monitor) Resolutions

Although intended for the widest possible compatibility, this Website is developed to look best in your preferred browser with a screen resolution of at least 1024 x 768 pixels it will look best at 1280 x 1024. If your computer is running Windows® and you are currently using a lower resolution and want to change to a higher one, follow these instructions:
  • Right click on your desktop and choose 'Properties'.
  • Click on the 'Settings' tab at the top of the dialog that appears.
  • Locate the 'Colour palette' dropdown list and set it as high as possible. GIF format images are set in 256 colours, however JPG images can run to thousands or millions of colours, so set the higher figure for widest compatibility.
  • Locate the 'Desktop Area' slider and set it to at least 800 x 600 pixels.
  • Click the 'OK' button at the bottom and follow any screen instructions to complete the screen changes.

Contact Us:

General Enquiries

Tel: 01423 500 600

Customer Services

Tel: 0845 300 6091
Email Customer Services
Please be aware, incoming and outgoing calls may be recorded for quality, accuracy and training purposes.

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