Applying for a Bus Pass

Please print and complete the relevant application form

Application Form for people aged 60 years and over (17Kb)

Application Form for disabled people (18Kb)

post it with supporting documents and photograph; or
bring it with supporting documents to the Concessionary Fares Shop
read Conditions of Use

By Post

Return the completed application form to:

Harrogate Borough Council

PO Box 345

Harrogate

HG1 2XL

together with:

a recent passport size photograph (please print your name, address and date of birth on the back)
proof that you live at the stated address (example: a photocopy of a recent Council Tax bill, driving licence, tenancy/mortgage agreement, medical card or current letter from any government organisation. Bank statements and utility bills are not accepted.)
proof of your age (example: a good photocopy of your birth certificate or pension entitlement or medical card)
if you are disabled you must also enclose a photocopy of your Disability Living Allowance letter or other documentary medical evidence. If you applying on the grounds of disability you may be asked to provide additional evidence that you qualify for a travel concession.
if you are applying for a companion to be included, you must enclose proof that you are Registered Blind or Partially Sighted or in receipt of Higher Rate Care or Higher Rate Mobility Component of Disability Living Allowance or Higher Rate Attendance Allowance.

All supporting documentation will be returned to you from our office and your bus pass will be dispatched directly from the printers.

PLEASE DO NOT SEND ORIGINAL DOCUMENTS BY POST

In person

You can attend:	The Concessionary Fares and Parking Shop Level 10, Victoria Multi Storey Car Park East Parade Harrogate Access is via the pedestrian walkway as you leave the top floor of Victoria Shopping Centre or from Level 10 of the car park. Follow the signs to Concessionary Fares Reception.
Opening Hours:	Monday to Friday 10.00am - 2.00pm.

You should bring the following documents with you and your bus pass will be dispatched directly from the printers:

proof that you live at the stated address (example: a photocopy of a recent Council Tax bill, driving licence, tenancy/mortgage agreement, medical card or current letter from any government organisation. Bank statements and utility bills are not accepted.)
proof of your age (example: a good photocopy of your birth certificate or pension entitlement or medical card)
if you are disabled you must also enclose a photocopy of your Disability Living Allowance letter or other documentary medical evidence. If you applying on the grounds of disability you may be asked to provide additional evidence that you qualify for a travel concession.
if you are applying for a companion to be included, you must enclose proof that you are Registered Blind or Partially Sighted or in receipt of Higher Rate Care or Higher Rate Mobility Component of Disability Living Allowance or Higher Rate Attendance Allowance.

You do not need to bring a photo as you will be photographed as part of the pass production process

Conditions of Use for Bus Passes

Your pass is valid at any time except between 6.00am and 9.00am Monday to Friday for journeys starting in North Yorkshire and City of York. The pass is valid for journeys starting at any time in Craven District.
Your pass is valid between 9.30am and 11.00pm Monday to Friday for journeys starting elsewhere in England. It is valid at all times on weekends and bank holidays.
Your pass is valid on all registered local bus services in England. Harrogate & District Community Transport accepts the pass for half fare travel if you are registered with them.
The pass must be produced for inspection on each journey whether demanded or not.
The pass remains the property of Harrogate Borough Council and is not transferable. It may only be used by the person whose name and photograph appear on the pass. Any attempt to use a bus pass fraudulently will result in the pass being withdrawn.
The pass is not valid if it is out of date, illegible, damaged or altered.
Your pass is valid on the 7.40am service 24 from Pateley Bridge to Harrogate, the 08.40am service 56 from Ripon to Knaresborough, the 08.33am service 136 from Melmerby to Ripon and the 08.45am service 144 from Masham to Bedale.
Use of the pass is subject to the conditions of carriage of the Operator on whose vehicle the journey is being made.
The pass is only valid for travel at the times and on the services set out in the Particulars of the Scheme. A copy of the Scheme Particulars is available on request.
Possession of a bus pass gives no priority over other passengers and does not guarantee any person the right to a seat on any such vehicle.
Bus passes are NOT valid on taxis, rail services, tour buses or express coach services.
The North Yorkshire Concessionary Fares Partnership reserves the right to amend the terms of the travel concession scheme and to withdraw, amend or replace any pass.
You are obliged to notify Harrogate Borough Council if your pass is lost or stolen to enable us to hot list the lost/stolen pass and prevent the pass being used fraudulently.
You are obliged to notify Harrogate Borough Council of any change in circumstance that may affect your eligibility to a bus pass. You must also contact us and notify any change of address. If you move out of the Harrogate District you must return your bus pass, as you are no longer entitled to a concession from Harrogate Borough Council.

Lost your pass?

Please telephone to let us know.