Applying for a Rail Pass

Please print and complete the relevant application form

Application Form for people who qualify by age (18Kb)

Application Form for disabled people (18Kb)

post it with supporting documents and photograph; or
bring it with supporting documents to the Concessionary Fares Shop
read Conditions of Use

By Post

Return the completed application form to

Harrogate Borough Council

PO Box 345

Harrogate

HG1 2XL

together with:

a recent passport size photograph (please print your name, address and date of birth on the back)
proof that you live at the stated address (example: a photocopy of a recent Council Tax bill, driving licence, tenancy/mortgage agreement, medical card or current letter from any government organisation. Bank statements and utility bills are not accepted.)
proof of your age (example: a good photocopy of your birth certificate or pension entitlement or medical card)
if you are disabled you must also enclose a photocopy of your Disability Living Allowance letter or other documentary medical evidence. If you applying on the grounds of disability you may be asked to provide additional evidence that you qualify for a travel concession.
if you are applying for a companion to be included, you must enclose proof that you are Registered Blind or Partially Sighted or in receipt of Higher Rate Care or Higher Rate Mobility Component of Disability Living Allowance or Higher Rate Attendance Allowance.

The photograph and all supporting documentation will be returned to you with your rail pass.

PLEASE DO NOT SEND ORIGINAL DOCUMENTS BY POST

If you currently hold a bus pass and would prefer the option of a rail pass, please return your bus pass with the application form. You DO NOT need to provide a photograph or proof of age. Proof of address will be required in the form of the documents listed above.

If you have previously received travel tokens, you need to provide a photograph, but DO NOT need to provide proof of age. Proof of address will be required in the form of the documents listed above.

In person

You can attend:	The Concessionary Fares and Parking Shop Level 10, Victoria Multi Storey Car Park East Parade Harrogate Access is via the pedestrian walkway as you leave the top floor of Victoria Shopping Centre or from Level 10 of the car park. Follow the signs to Concessionary Fares Reception.
Opening Hours:	Monday to Friday 10.00am - 2.00pm.

You should bring the following documents with you and you will be issued with a pass:

proof that you live at the stated address (example: a photocopy of a recent Council Tax bill, driving licence, tenancy/mortgage agreement, medical card or current letter from any government organisation. Bank statements and utility bills are not accepted.)
proof of your age (example: a good photocopy of your birth certificate or pension entitlement or medical card)
if you are disabled you must also enclose a photocopy of your Disability Living Allowance letter or other documentary medical evidence. If you applying on the grounds of disability you may be asked to provide additional evidence that you qualify for a travel concession.
if you are applying for a companion to be included, you must enclose proof that you are Registered Blind or Partially Sighted or in receipt of Higher Rate Care or Higher Rate Mobility Component of Disability Living Allowance or Higher Rate Attendance Allowance.

You do not need to bring a photo as you will be photographed as part of the pass production process.

Conditions of Use

You must show the pass when you pay your fare. Your photograph and the expiry date will be checked and you will be given the fare reduction.
The pass is not transferable and may only be used by the person named on it.
Your pass is valid for one year and shows an expiry date (month and year). You will be contacted when your pass is approaching expiry.
Your pass is valid on the Leeds Harrogate York line only, and can be used when boarding at any station within the Harrogate district.
These are: Weeton, Pannal, Hornbeam Park, Harrogate, Starbeck, Knaresborough, Cattal and Hammerton.
Your pass entitles you to travel within the district or to other destinations (ie: Leeds, Burley Park, Headingley, Horsforth, Poppleton or York) providing that the journey commences in the Harrogate District.
Your pass is valid at all times except between 6am and 9.30am, and 4pm and 6pm on weekdays. It is valid at all times at weekends and on public holidays.
The pass allows half fare travel on standard and cheap day single/return fares.
In accordance with the National Conditions of Carriage, at staffed stations, you must buy a valid ticket for your journey before boarding the train. This is a legal requirement, which applies when the ticket office is open. When boarding at unstaffed stations, you must buy your ticket on the train.
Possession of a rail pass does not guarantee any person the right to a place on any particular train, or the right to a seat on any such train.
Rail passes are NOT valid on taxi or bus services.
Harrogate Borough Council reserve the right to amend the terms of the travel concession scheme and to withdraw, amend or replace any pass.
You are obliged to notify Harrogate Borough Council of any change in circumstance that may affect your eligibility to a rail pass. You must also contact us and notify any change of address. If you move out of the Harrogate District you must return your rail pass as you are no longer entitled to a concession from Harrogate Borough Council.

Lost your pass?

Please telephone to let us know.