The Harrogate Borough Council
publication
scheme is a list of those classes of information which the
Council is making available to the public as a matter of course and
is part of the Council's commitment to open government.
It is based upon the
Information Commission's Model
Publication Scheme and was adopted by the Council in January 2009.
It has been produced by representatives of all the Council
departments under the overall responsibility of the Monitoring
Officer.
If you have any comments or queries about the publication
scheme, please contact the Freedom of Information Officer, Legal
Services, Council Offices, Crescent Gardens, Harrogate HG1 2SG,
telephone 01423 556031, email
foi@harrogate.gov.uk.
What is the publication scheme?
The Freedom of Information Act
2000 gives a general right of access to all types of recorded
information held by the Council; it also sets out exemptions from
that right, and it places a number of obligations on the
Council.
One of those obligations requires the Council to adopt and
maintain a publication
scheme setting out the classes of information which the public
can look at, the manner in which we intend to make the information
available, and whether a charge will be made for the
information.
The purpose of the scheme is to ensure that as much information
as possible is available as a matter of course without the need for
specific requests under the Freedom of Information Act.
What is not included?
The publication scheme does not include personal information
falling under the Data Protection Act 1998.
However, under that Act, individuals already have rights of access
to information about themselves held by the Council.
Some of the classes of information in the new scheme exclude
'exempt' information, This means exempt under
Schedule 12A to the Local Government Act 1972 or exempt under
sections 21 to 44 of the Freedom of Information Act
2000. In each case 'exempt' means that the
information will be kept confidential until it is released by the
Council under the review procedure for exempt information required
by the Council's Constitution.
How is it published?
All information included in the publication
scheme is available during normal office hours to look at on
paper at the particular Council office named against each class of
information. Most of the information,
however, is also published on this website, www.harrogate.gov.uk.
Free access to our website is available from the public
libraries at Bilton, Boroughbridge, Harrogate, Knaresborough,
Masham, Pateley Bridge, Ripon and Starbeck.
Is the information free and easily accessible?
Most of the information may be looked at without
payment. However you may have to make an
appointment or pay for certain publications, or pay for information
if you want to take copies away. You may also be
required to pay a fee for written confirmation of information
contained within a public register.
The
publication
scheme and documents in it are available in the first language
of the district, namely English.
If you have any
difficulty with English, or if you require large print or otherwise
need particular assistance, please contact the Customer Services
Unit at the Council Offices, Crescent Gardens, Harrogate, telephone
0845 30060111.
How well does the publication scheme work?
We have tried to put the classes of information into a structure
that makes it easy for you to find the information you
want. If you have any comments about what else
might be included in the publication scheme, or about its ease of
use, please contact the Freedom of Information Officer at the
address above.
We are keeping the scheme under review and hope to add further
classes of information to it in due course.
Customer Services
Contact
us
You can get in touch with us online, by email, phone, fax,
write to us or visit in person.
Contact us online
Online: Feedback Form
Contact us by phone
|
0845 300 6091 (Customer Services)
|
08457 089 190 (Emergency calls out of office
hours
|
|
01423 500 600 (Switchboard)
|
01423 556 543 (Textphone)
|
|
Office Hours: 8.30 till 5.00
(4.30 on Friday)
|
01423 556 100 (Fax)
|
If you have difficulty contacting us
We can provide translations of forms and documents in Braille
or large type on request. Contact Customer
Services at the Council Offices, Crescent Gardens, Harrogate,
Telephone 0845 300 6091.
If English is not your first language, we have a translation
service for you to use.
Contact us in
person
Main
Offices
|
Office
|
Address
|
Map
|
Weekday Hours
|
|
Crescent Gardens
|
Council Offices
Crescent Gardens
Harrogate
North Yorkshire,
HG1 2SG
|
Map to Crescent Gardens
|
8.30am - 5.15pm
(4.45pm on Friday)
|
|
Knapping Mount
|
West Grove Road
Harrogate
HG1 2AE
|
Map to Knapping Mount
|
8.30am - 4.30pm
|
|
Scottsdale House
|
Springfield Avenue
Harrogate
HG1 2SD
|
Map to Scottsdale House
|
8.30am - 4.30pm
|
|
Springfield House
|
Kings Road
Harrogate
HG1 5NX
|
Map to Springfield House
|
9.00am - 5.15pm (4.45pm on Friday)
|
|
Victoria Park House
|
18 Victoria Avenue
Harrogate
HG1 5QY
|
Map to Victoria Park House
|
9.00am - 4.00pm
(3.00pm on Monday)
|
|
Victoria Car Park
|
Concessionary Fares & Parking Shop, Level 10
East Parade
Harrogate, HG1 5LQ
|
Map to Victoria Car Park
|
10.00am - 12.30pm and 1.00pm 4.00pm Wednesday to Friday
Concessionary Fares.
9.00am 4.00pm Monday to Friday Parking Shop
|
Neighbourhood Offices
All links open in new windows apart from Kennion Road and
Ripon housing offices.
Boroughbridge Community Office
- 1 Hall Square,
Boroughbridge, YO51 9AN.
Telephone: 01423 322956.
Map
Bilton Housing Office
- 2/4 Albany Avenue,
Harrogate, HG1 4NH.
Telephone: 01423 556808. Map
Kennion Road Housing Office -
3/15 Kennion Road, Harrogate, HG2
7QY.
Telephone: 01423 556868. Map
Knaresborough House
- Knaresborough, HG5
0HW. Tel..... 01423
86400. Map
Mashamshire Community Office
- Little Market Place, Masham, HG4
4DY.
Telephone: 01765 680200. Map
Nidderdale Partnership Office
- King Street, Pateley
Bridge,, HG3 5LE.
Telephone: 01423 714953. Map
Ripon Housing Office
- Town Hall, Market Place, Ripon, HG4
1BZ.
Telephone: 01765 605481. Map