Harrogate Borough Council
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Pest Control Service
Charging Policy on Pest Control Treatments
The service is chargeable to all customers, except for domestic customers who are registered disabled or receiving Income Support or Guaranteed Pension Credit. Charges will be levied for a visit (call out) where no treatment is required. Please refer to individual pests below for current prices. You can view a copy of our policy here.
The service is offered to support public health of the district. Residents have a duty under the Prevention of Damage by Pests Act 1949 to keep their own property free of pests.
Phone 0845 300 6091 to arrange a pest control visit or to set up a new pest control contract.
Discretion
Harrogate Borough Council's Pest Control Service does not use marked vans, so any potential embarrassment at having a pest infestation can be avoided.
Pests Treated
Pest Control can visit commercial and domestic properties to treat a variety of pests. However there are several types of pest we do not treat because they are either protected or require highly specialist treatments.
| Pests Treated | Pests Not Treated |
| Rats | Badgers (Protected. See Defra advice) |
| Mice | Bats (Protected. Call Bat Advice Line on 01539 620168 or email lizhi@tiscali.co.uk. See also Bat Conservation Trust) |
| Wasps | Birds (including Pigeons, see Defra advice) |
| Grey Squirrels | Feral Cats (see Cat Action Trust) |
| Fleas, Bed Bugs and Insects | Foxes (see Defra advice) Also see the fox website for further information |
| Ants | Moles (see Defra advice) |
| Bees | Personal Infestations (eg Body Lice. Seek assistance from your GP) |
| Rabbits (see Defra advice) | |
| Woodworm (get a commercial treatment) |
Hours, Emergencies and Out of Hours
You can request a Pest Control Service between 8:30am and 5:00pm, Monday to Thursday 4:30pm on a Friday (except Bank Holidays).
No emergency or out-of-hours service is offered. However, treatments for wasps affecting schools, disabled people or those with allergic reactions will be treated urgently within normal office hours.