Harrogate Borough Council

Warden Supported Sheltered Housing is specifically designed with the needs of older people in mind to help them to remain in their own home, maintaining their independence with greater confidence and security.

 

It is not an old people's home or residential care home; it comprises purpose built, self contained flats that can be kept as private as the tenant wishes; however, when companionship and social contact is needed, a ready-made community of people of a similar age and with similar interests is there to be enjoyed.

 

This housing differs from other types of sheltered scheme because of the presence of a warden living on the premises or nearby.  The warden's role is to support tenants by providing help in the event of illness or accident by acting as a link with the medical and social services and relatives.

 

The warden's home is linked by special warden call system to every tenant's home. This allows tenants to contact a warden when they need help. Wardens visit tenants usually each weekday to check all is well. Wardens do not work 24 hours a day, outside normal working hours, cover is provided by a Floating Support Warden linked to the Call Centre, from which help can be summoned at any hour of the day or night.

 

No warden, however kind or caring, can ever take the place of family. Family support and assistance can play a vital part in helping relatives to settle in and maintain a normal routine. Family and friends are always welcome to visit, and all schemes have accommodation for visitors to stay if necessary.

To assess your eligibility for Warden Supported Sheltered Housing, you would be asked to complete a needs assessment to identify your particular needs and support requirements.

 

Funding for the service is available for people in receipt of Housing Benefit or Council Tax Benefit or if you are on a limited income you could apply for a Financial Assessment.