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Knaresborough Tourist Information Centre

Knaresborough TIC Short Listed for Yorkshire
Tourist Information Service of the Year

Knaresborough TIC has been announced as a finalist in this year's White Rose Awards for Tourism after achieving an outstanding 99.5% in this year's Yorkshire wide Mystery Shopper exercise.

 

Organised by Yorkshire Tourist Board, every Tourist Information Centre in Yorkshire receives a personal visit, an email enquiry and up to two telephone calls to assess the quality of customer service visitors to the region can expect.

 

The Visitor Service Officer team at Knaresborough was praised by the assessor for its "exemplary service" and ability to "tell me about things to do in the local area and all the time explain why they would be appropriate for my situation."

 

The judges will now review the short listed entries and the winners will be announced at a glittering awards ceremony to be held at Bridlington Spa on 25 September.

 

In 2007 Knaresborough TIC handled over 20,000 enquiries, and makes an average of 150 bed bookings per year. With a staff team of 3 the TIC deals with enquiries from across the country from people intending to visit the area. From the local perspective, the most popular destination enquiries are for the Lake District, Scotland and Northumberland.

 

The Tourist information Centre in Castle Courtyard, is open Monday to Saturday 10am to 5pm and Sunday 10am to1pm, when a member of the team is always on hand to give information and advice to visitors and local residents.

Main Services            

• Advice on Local Accommodation and Book a Bed Ahead Service (both locally and nationally)
• Information on What to See and Where to Eat throughout the area
• UK Holiday Information - we have brochures for destinations all over the UK.
• Ticket sales for FEVA, Spa Express and many local events
• What's on Guide and listings of events locally, regionally and nationally
• Travel information including Bus/Rail timetables
• Information on Walking and Cycling routes
• Original souvenirs, local interest books, publications, guidebooks, maps and postcards
• We also sell locally produced jams and chutneys, teas and Harrogate Spa Water
• Extensive local information (eg where to park, shopping, local markets, Farmers' Markets and antiques)