Harrogate Borough Council

 
 

Ripon Tourist Information Centre

 
Information Centre Achieves A Star Grade Customer Service
 
Ripon TIC has achieved an outstanding 97% in this year's Yorkshire wide Mystery Shopper exercise, equivalent to a GCSE A Star grade.
 
Organised by Yorkshire Tourist Board, every Tourist Information Centre in Yorkshire receives a personal visit, an email enquiry and up to two telephone calls to assess the quality of customer service visitors to the region can expect.
 
Ripon TIC's high score places them in the top 20 Visitor Centres in Yorkshire.
 
Last year Ripon TIC handled over 21,000 visitor enquiries.
 
The Visitor Service Officer team at Ripon, was praised by the assessor for having "a wealth of knowledge... and an obvious love of the area", and as  "a warm, friendly and keen representative for Yorkshire tourism".
 
Ripon TIC 2008
 
In 2007 Ripon TIC handled over 21,000 enquiries, and makes an average of 350 bed bookings per year. With a staff team of 3 the TIC deals with enquiries from across the country from people intending to visit the area. From the local perspective, the most popular destination enquiries are for the Lake District, Scotland and Northumberland.
 
The Tourist information Centre on Minster Road, is open Monday to Saturday 10am to 5pm and Sunday 10am to1pm, when a member of the team is always on hand to give information and advice to visitors and local residents.
 
 
Main Services       Book-A-Bed-Ahead lge  24 hours
  • Advice on Local Accommodation and Book a Bed Ahead Service (both locally and nationally)
  • Information on What to See and Where to Eat throughout the area
  • UK Holiday Information - we have brochures for destinations all over the UK
  • Ticket sales for local events
  • What's on Guide and listings of events locally, regionally and nationally
  • Travel information including Bus/Rail timetables
  • Information on Walking and Cycling routes
  • Original souvenirs, local interest books, publications, guidebooks, maps and postcards
  • We also sell locally produced jams, chutneys and honey
  • Extensive local information (eg where to park, shopping, local markets, Farmers' Markets and antiques)

Ripon Tourist Information Centre, Minster Road, Ripon, HG4 1QT, Tel 0845 389 0178,  Fax: 01765 604625
E-mail Ripon TIC 

Opening times:
From 31 March to 31 October 2008: Monday to Saturday: 10am-5pm, Sunday: 10am-1pm.
1 November 2008 to 31 March 2009: Thursday and Saturday 10am-4pm.
1 April to 31 October 2009: Monday to Saturday 10am-5pm, Sunday 10am-1pm.
Christmas & New Year: Information Centre closed 21 December 2008 to 2 January 2009 (incl). Information Centre re-opens 3rd January 2009.
Closed for 1/2 hour lunch Monday to Saturday where appropriate.

Map showing Ripon TIC
Tourist Information Office, Royal Baths Crescent Road, Harrogate, Tel: 0845 389 3223