Benefits and assistance

Household Support Fund

About the Household Support Fund

A second phase of the Household Support Fund scheme was announced by the Government in March 2022. The Household Support Fund was set up to help people who are struggling with the increase in living costs and feeling the financial pressure of paying their bills.

People who meet the updated Household Support Fund eligibility criteria for North Yorkshire will get a one off payment in supermarket e-vouchers to help pay for food and other essentials over the coming months.

For this second phase of the Household Support Fund, the eligibility criteria has been extended so that we can help more people across North Yorkshire and we’re working closely with North Yorkshire County Council to get e-voucher payments to people as quickly as possible.

The first phase of the scheme saw just over 9,300 North Yorkshire households with children receive an e-voucher payment. For this second phase, we estimate that it will help almost 25,000 households in need across the county, including around 9,000 pensioners, 8,000 families and just over 7,000 working age people without children.

People who are eligible as of 31 May 2022 will receive a letter by 13 July. The letter will include information about how to claim and use the e-voucher.

How will I know if I’m eligible for a Household Support Fund e-voucher payment and how much is it?

The following groups will receive a single voucher in the amounts below.

  • if you are getting help to pay your council tax bill through the means-tested Council Tax Reduction Scheme as of 31 May 2022 and have a child under the age of 19 living at home you will receive a £150 e-voucher
  • if you are a single person of pension age, or in a couple where both people are pension age, getting the maximum 100% discount to help pay your council tax bill through the means-tested Council Tax Reduction Scheme as of 31 May 2022 you will receive a £150 e-voucher
  • if you are working age, don’t have children and you’re getting the maximum 100% discount to help pay your council tax bill through the means-tested Council Tax Reduction Scheme as of 31 May 2022 you will receive a £75 e-voucher. If you are a pensioner living with someone of working age then you will receive a £75 e-voucher

People who are eligible will get one payment per household, depending on their circumstances. You’ll find more information about the payment scenarios in the frequently asked questions section on the North Yorkshire County Council website.

The eligibility criteria of support to pay your council tax bill does not include the 25% council tax reduction if you are the only adult living in the property.

Can I check if I’m eligible?

You can find out if you’re eligible for the Household Support Fund payment using the online eligibility checker.

You’ll need your national insurance number, date of birth and postcode to use the eligibility checker.

Where can I find more information about the Household Support Fund?

You can find more information, including answers to frequently asked questions, at www.northyorks.gov.uk/household-support-fund

Is there any other support available?

The remainder of the money from central Government will be distributed among other funding pots in the county, which can be accessed now by residents who may struggle to afford basic necessities. Find more information at www.northyorks.gov.uk/household-support-fund

Test and trace (self-isolation) support payment

The Test and Trace (Self-Isolation) Support Payment Scheme closed on 6 April 2022 and no further applications can now be accepted.

View your benefits claim online

If you have a claim for housing benefit or council tax reduction you can now view your claim details online.

You will be able to:

  • check the status of your claim and your current entitlement
  • view household and income details included in your claim
  • contact us and tell us of a change

Your account details are held securely, so to access them you will need to register or sign in to your My Harrogate customer account. Once you are signed in, go to the My accounts tab to add access to your benefits claim. You will need your benefits claim reference which can be found on your latest award notice or any correspondence about your claim.

Register or sign in