Benefits and assistance

Household Support Fund

In October 2021, the Department for Work and Pensions gave North Yorkshire County Council £3.5m to make sure people who might be struggling, and feeling the financial pressures of paying their bills over the winter, got additional help.

The Household Support Fund programme in North Yorkshire has seen supermarket e-vouchers totalling £275 per household provided to people in the county who were receiving means-tested support to pay their council tax bill as of 21 March 2022 and have a child under the age of 19 living at home.

Chancellor Rishi Sunak announced in his Spring statement on 23 March 2022 that the Government will fund a new round of Household Support Funding.

We are currently working with the county council to set out details of the new phase of the scheme and people who are eligible will be contacted.

The remainder of the money from the first phase has been distributed among other funding pots in the county, which can be accessed by residents who may struggle to afford basic necessities. This includes the North Yorkshire Local Assistance Fund (NYLAF), Warm and Well in North Yorkshire and local food banks.

You'll also find answers to frequently asked questions and information about other financial support at

Test and trace (self-isolation) support payment

The Test and Trace (Self-Isolation) Support Payment Scheme closed on 6 April 2022 and no further applications can now be accepted.

Covid Self-Isolation Grant Scheme

If you do not qualify for the £500 self-isolation grant, you may be eligible for support through the North Yorkshire Local Assistance Fund.

In addition to its usual support for people and families on means tested benefits, the fund is also currently running a specific Covid Self-Isolation Grant Scheme.

Support with food and energy costs is available to anyone who is self-isolating either because they have tested positive or have been told to self-isolate by NHS Test and Trace.

Please contact Family Fund Business Services at: or

View your benefits claim online

If you have a claim for housing benefit or council tax reduction you can now view your claim details online.

You will be able to:

  • check the status of your claim and your current entitlement
  • view household and income details included in your claim
  • contact us and tell us of a change

Your account details are held securely, so to access them you will need to register or sign in to your My Harrogate customer account. Once you are signed in, go to the My accounts tab to add access to your benefits claim. You will need your benefits claim reference which can be found on your latest award notice or any correspondence about your claim.

Register or sign in