Bins, bags and containers

Has your household non-recyclable waste/garden waste wheelie bin been damaged or gone missing? To request a new or replacement bin please complete the online enquiries form below or contact the customer service centre on 01423 500600. Please note, we currently have a shortage so there may be a delay in your bin arriving.

Order a replacement bin


We are keen to encourage recycling so if you find yourself running out of space in your recycling boxes and/or bags or they have been damaged/gone missing we are happy to provide more free of charge to encourage recycling.

We currently have bags you can collect from Claro Road depot in Harrogate from 7am until 4pm Monday to Friday. Unfortunately, boxes are currently unavailable.

You may have to pay for an excessive number of replacements although each case will be looked at individually. The list below shows the cost for this:

  • kerbside recycling box (collect) - £10
  • blue recycling bag (collect) - free

Enquiries form