Broadband campaign

What is Superfast Broadband?

Superfast Broadband downloads data at speeds of more than 24 megabits a second - that is more than 12 times faster than basic broadband.

With Superfast Broadband, more information can be sent or received in a given amount of time - in the same way that more lanes on a road allows more cars to travel on it at the same time.

Why should I get Superfast Broadband?

  • improved download and upload speeds. Fibre broadband is not just faster when downloading, increased upload speed can be a real game changer
  • do more online all at the same time. With fast speed broadband you can download the latest movies instantly or watch a favourite TV show whenever you want
  • work from anywhere. Working from home and on the move can be seamless and easy
  • Superfast Broadband will help your business to grow and survive in the on line world with faster, secure instant online access that is more efficient and cost effective

“Our new superfast connection has changed the way we interact with our international customers - utilising video conferencing a lot more than we did before. Our faster speed has also considerably cut down the amount of time it takes to upload/download images”
William Lee - Clearpoint Recycling, Harrogate

“The biggest change we have made since going ‘superfast’ is to apply cloud-based file storage. This has allowed us to work more flexibly and we no longer have to worry about backing up data or upgrading hardware”
Gavin McBride - Smith McBride Chartered Accountants and Tax Consultants, Knaresborough

How can I upgrade my Broadband connection?

Firstly, to find information on availability and identify service providers in your area, enter your postcode on the Superfast North Yorkshire website. If fibre broadband is already in your area, there may be a number of providers who can offer it to you. A number of these are listed on Superfast North Yorkshire website, with links which will take you directly to their web sites so you can find out if they are up and running where you live.

If there is no current/planned availability if your area, please register your interest with the service providers below:

Boundless (previously LN Communications) have used wireless technologies to build a network that can supply and extend from a dense urban environment, to small towns and villages and then reach out to the many sparsely populated areas within their coverage area. They are particularly active across the rural west of the district and recent investment has improved their network capacity/performance.

Better Broadband Service

The Government has committed to giving access to 2Mbps download speed to every premises in the UK. As part of this commitment, Local Bodies in conjunction with Broadband Delivery UK (BDUK) are making available the option of a subsidised broadband installation for eligible premises. This provides support towards a better broadband service for a first year cost of no more than £400 (taking account of any up front costs and the 12 month service charges). The subsidised installation can also be used to access higher cost packages with higher speeds or greater monthly data caps. You will be able to choose a service from any of the retail service providers that are part of the scheme, each of which will be offering a variety of packages.

You will only be eligible if your premises does not have access to speeds of more than 2Mbps.

Check your speed and availability at

North Yorkshire Better Broadband Scheme application form

Gigabit Broadband Voucher Scheme

In March 2018 the government announced a £67 million Gigabit Broadband Voucher Scheme to support the cost of installing faster and more reliable full fibre broadband connections for small to medium-sized businesses and the local communities around them.

For further enquiries please contact Matt Roberts, the Borough's Broadband Coordinator at or on 01423 500600.