Business rates

View your business rates online

If you have a business rates account you can now view your account online. You will be able to:

  • view your account statement and instalments
  • check your balance and make payments
  • contact us and tell us of a change

Your account details are held securely, so to access them you will need to register or sign in to your My Harrogate customer account. Once you are signed in, go to the My accounts tab to add access to your business rates account. You will need your account reference number shown on your bill.

Register or sign in

Covid-19: New Business Grants for hospitality and leisure businesses

On 21 December 2021 the government announced £1 billion in support for businesses most impacted by Omicron across the UK  - a new grant scheme to support eligible hospitality and leisure premises that are experiencing difficulties because of the Omicron variant. Recipients must be solvent businesses, and ratepayers in the leisure and hospitality sectors, for example, a pub, hotel, restaurant, bar, cinema or amusement park. Grants are per premises and the amount paid is varied by rateable value (RV) of each eligible premise. The government is due to provide further details and guidance on this grant scheme.

Rateable Value      Value of Grant Available

£0-15,000                       £2,700

£15-51,000                     £4,000

Over £51,000                 £6,000

Please keep checking this web page and our business e-newsletter during January 2022 for updates on the new business grant.

Covid-19 Additional Relief Funding (CARF)

In March 2021 the government announced new funding for business rate relief for eligible businesses adversely affected by Covid-19 outside of the retail, hospitality and leisure sectors.

The funding is to be used to support those businesses adversely affected by the pandemic but are ineligible for existing support linked to business rates. The relief available will be in respect of the financial year 2021/22.

Initial government guidance on the Covid-19 Additional Relief Fund (CARF) was released on 15 December 2021 and requires all councils to design and adopt their own local scheme. Please be assured we are working on a CARF scheme for the Harrogate district, however there are no further details currently available.Please keep checking this web page and our business e-newsletter during January 2022 for updates.

Council tax and business rates scams

Losing money to fraudsters is a real - and increasing - problem.

We are aware some criminals pretend to be 'enforcement officers' and deliberately target council tax or business rate payers to steal money. If someone knocks on your door and claims to be an enforcement officer, do not let them in. Instead, insist on seeing their identity card and ask them to prove who they claim to be. None of our staff will ever be offended if you ask to see ID.

If you are ever in doubt someone isn't a member of our staff, please call us immediately on 01423 500600. We'll be happy to confirm whether they are genuine.

If someone rings your home or business, you should be equally cautious. Never reveal any sensitive information in a phone call and be very suspicious of people who ask for passwords, PINs or account details. Do not give away any personal information.

Fraudsters also use email and text messages to try and scam you out of your hard-earned cash. Do not click on links in messages. Criminals are known to set up fake websites that look like real banks to trick people into handing over account numbers and PINs.

Instead, call your bank using the number on your debit card to double-check the message is genuine.

For information on how to identify council tax and business rates scams and what you can do to avoid them please visit