Business rates

View your business rates online

If you have a business rates account you can now view your account online. You will be able to:

  • view your account statement and instalments
  • check your balance and make payments
  • contact us and tell us of a change

Your account details are held securely, so to access them you will need to register or sign in to your My Harrogate customer account. Once you are signed in, go to the My accounts tab to add access to your business rates account. You will need your account reference number shown on your bill.

Register or sign in

Covid-19 business grants:

The government's deadline for Covid-19 business grant payments is 31 March 2022. Therefore, the Omicron Hospitality and Leisure Grant is now closed.

Covid-19 Additional Relief Funding (CARF)

The Government has provided local authorities with additional funding to support businesses who have been (and continue to be) affected by the coronavirus pandemic but have not been eligible for existing business rate support.

This discretionary non domestic rate relief is known as CARF relief. We have agreed a local policy, with regard to government guidance, detailing the eligibility criteria and administration of the scheme.

Covid-19 Additional Relief Fund Discretionary Non Domestic Rate Relief Policy

Based on the level of funding provided to Harrogate Borough Council and the potential businesses identified as eligible, the amount of relief is 60% in respect of 2021-2022 business rates liability.

Businesses are eligible to receive rate relief under this scheme where:

  • the qualifying premises is occupied during 2021-22 (temporary closures due to Covid-19 restrictions are ignored)
  • the ratepayer occupying the premises has been adversely affected by the Covid-19 pandemic and has been unable to adequately adapt to that impact

Businesses will not be considered for this relief where:

  • the ratepayer is in receipt of an extended retail discount or nursery discount
  • the premises are classified as unoccupied for non-domestic rating purposes
  • the ratepayer is in receipt of an existing relief amounting to 100%
  • the rate payer is subject to subsidy control

We have conducted an exercise to identify those accounts where we believe the relief is applicable. Revised bills have been issued from 4 April 2022. Where a business that has not received a revised 2021-22 non-domestic rates bill showing an award of CARF by 30 April 2022, but believes they may qualify they should contact us.

Council tax and business rates scams

Losing money to fraudsters is a real - and increasing - problem.

We are aware some criminals pretend to be 'enforcement officers' and deliberately target council tax or business rate payers to steal money. If someone knocks on your door and claims to be an enforcement officer, do not let them in. Instead, insist on seeing their identity card and ask them to prove who they claim to be. None of our staff will ever be offended if you ask to see ID.

If you are ever in doubt someone isn't a member of our staff, please call us immediately on 01423 500600. We'll be happy to confirm whether they are genuine.

If someone rings your home or business, you should be equally cautious. Never reveal any sensitive information in a phone call and be very suspicious of people who ask for passwords, PINs or account details. Do not give away any personal information.

Fraudsters also use email and text messages to try and scam you out of your hard-earned cash. Do not click on links in messages. Criminals are known to set up fake websites that look like real banks to trick people into handing over account numbers and PINs.

Instead, call your bank using the number on your debit card to double-check the message is genuine.

For information on how to identify council tax and business rates scams and what you can do to avoid them please visit