Our Standards of Behaviour Framework

We make our standards of behaviour framework real by how we behave every day. We have a set of behaviours that help us to make sure we demonstrate our values. Our standards of behaviour framework supports us to celebrate our successes, talk about our goals and express how we would like to develop, so that we can provide the best possible levels of service to our customers.

Our behaviours demonstrate the attitudes and approach we take to work; they are:

  • how we do things
  • how we treat others
  • what we say and how we say it
  • how we expect to be treated

To find out more please read our standards of behaviour framework.