Support for energy bills

The government announced a package of support known as the Energy Bills Rebate.

As part of this support, council taxpayers who live in a band A to D property on 1 April 2022 will receive a one-off payment of £150 to support the household with rising energy costs.

The payment will be made for every household where:

  • the property is in council tax bands A-D (or in band E and receives a disabled band reduction)
  • the property is occupied and someone's sole or main residence (second homes, empty properties and holiday lets are not eligible)
  • low-income households who receive help with their council tax bill (known as council tax reduction) are eligible
  • properties occupied only by students or severely mentally impaired persons and exempt from council tax are eligible

If you don't know which band your property is in, you can find it on your latest council tax bill or use the Valuation Office website.

Applying for your energy rebate payment

We have now processed over 34,000 payments to those who paid their council tax by direct debit on 1 April, 15 April or 1 May.

There are a small number of customers who pay by direct debit and did not automatically receive a payment, this was due to one of the following reasons:

  • if you had recently set up your direct debit and your first instalment was taken on or after 15 May 2022
  • the automated checks flagged an issue with your account. There are different reasons for this, the main being that the bank account name did not match the name of the council taxpayer.

If you have not received your payment or don't pay by direct debit you will need to apply for the £150 energy rebate.

You can apply for your council tax energy rebate online

To complete the form you will need:

  • your latest council tax bill - you can request a copy bill online
  • your bank account details if you want the £150 energy rebate paid into your bank

Apply for council tax energy rebate

Your rebate will be paid into your bank account within two weeks of a successful application.

Please note that we will not contact you by telephone for this information.

In the meantime, you should continue to pay your council tax bill as normal. If you are struggling to pay, please get in touch with us.

Further funding

The government has allocated further funding to help vulnerable households who do not qualify for the Energy Bills Rebate, this will include people on low income in bands E through to H.

Further details will be available by the end of June.

For further information, please visit the government website.