Support for energy bills

The government announced a package of support known as the Energy Bills Rebate.

As part of this support, council taxpayers who live in a band A to D property on 1 April 2022 will receive a one-off payment of £150 to support the household with rising energy costs.

The payment will be made for every household where:

  • the property is in council tax bands A-D (or in band E and receives a disabled band reduction)
  • the property is occupied and someone's sole or main residence (second homes, empty properties and holiday lets are not eligible)
  • low-income households who receive help with their council tax bill (known as council tax reduction) are eligible
  • properties occupied only by students or severely mentally impaired persons and exempt from council tax are eligible

If you don't know which band your property is in, you can find it on your latest council tax bill or use the Valuation Office website.

Applying for your energy rebate payment

Applications for the core scheme have now closed as of 1 September 2022.

Over the next 2-3 weeks we will process the final applications including those cases which failed the verification checks and bank statements that have been provided.

We have identified those eligible households who have not yet received the £150 energy rebate payment and will credit the rebate to the council tax account before the scheme closes completely on Friday 30 September 2022 to avoid households missing out.

We will post an update on this page once the payments to council tax accounts have been made. 

Further funding – energy rebate discretionary payment scheme

The government has allocated further funding to help vulnerable households who do not qualify for the Energy Bills Rebate.

We are required to determine locally how best to make use of this funding and have agreed on eligibility criteria for the discretionary energy rebate funding.

We have identified all eligible households and over the next weeks, we will write to each household that is eligible to explain how the discretionary rebate can be made and if we require bank details.

Due to the limited funding provided we are only able to make a discretionary energy rebate where you meet the agreed criteria. No other applications can be considered.

You will be eligible for a £150 one-off payment if on 1 April 2022 you:

  • resided in a band E-H property and you were liable for the council tax and in receipt of one or more of the following:
    - council tax reduction
    - disabled band reduction
    - discount/exemption due to severe mental impairment

If you have received a letter letting you know your household is eligible you can apply online for the discretionary energy rebate.

Apply for the discretionary energy rebate

Please note: only those households we have written to will be able to use this form.

Those who don’t have internet access or are not confident with technology could ask a family member or friend to help. Alternatively please contact us on 01423 500600 and we will be happy to help.

Top-up payments for households receiving a maximum award of council tax reduction

All households in receipt of the maximum award of council tax reduction on 1 April 2022 will be entitled to a top-up payment of £37 as well as the £150 energy rebate.

You do not need to apply for this award as it will be awarded automatically in line with your £150 energy rebate. We will award the top-up payment in September. Please do not contact us about the top-up payment as we will update this page about how the rebate will be made as soon as possible.

For further information, please visit the government website.