Residents can check collection days and find out about alternative bank holiday collections by visiting

Sign up to our text and email alerts which will notify you directly about changes to bank holiday collections. Residents can sign up to the service at, by emailing or calling 01423 500600.

We will also post updates about anything affecting the service on our official Twitter page. Follow us @Harrogatebc

To ensure your collection is not missed; your wheelie bin, box, bag or sack must not be over-filled, contain the correct materials and be in the right place outside your property before 7am.

Check the recycling leaflet for what can go into the kerbside recycling.

Check that your neighbours' recycling/rubbish has been collected.

Please note that we will not take any waste that is left beside your bin and we are confident that the bins, boxes, bags and sacks provided have sufficient capacity for the waste your household produces. If you feel you need more recycling containers please try squashing your cans and plastics before putting into your box as you will then be able to fit more in.

If you have checked all the reasons above and your recycling/rubbish has not been collected by 4pm please complete the online form below. We will then investigate the reason behind the non-collection and will aim to collect the bin, if we have missed it, within five working days.

Missed collections for household waste and recycling (not assisted) must be reported within two days.

Missed household waste collection

Page last updated 09/08/2018