Customer information

The Garden Waste Collection Service does not operate during the winter months. Collections will restart on your usual day from 13 March and we will continue to provide a free service until summer 2017.


Currently the scheme covers about 43,000 properties in the district. At present the garden waste collection (brown lidded bins) is on the same day as the kerbside recycling scheme. Your bin is emptied every two weeks; please leave it outside your property (at kerbside) with the lid shut by 7am on your collection day.

You can check when your next collection is due.

If you do not live in an area currently served by the garden waste wheelie bin scheme, see our page on garden waste sacks.

Please put the following items into your brown lidded garden waste wheelie bin (please note these items should not be included in your black wheeled bin):

  • hedge cuttings
  • twigs and small branches
  • grass cuttings
  • leaves
  • cut flowers
  • prunings
  • plants
  • Christmas trees (which can also be taken to the household waste recycling centres)

Please do not include:

  • garden waste in plastic bags or sacks
  • pet or kitchen waste
  • bricks/rubble
  • plant pots
  • plastic (this can be recycled in your black boxes except for dark plastics)
  • soil, turf, compost
  • large branches
  • paper, cardboard (these can be recycled using your blue bags)
  • cans, glass (recycle these in your black boxes)
  • Japanese knotweed

Update:

Currently not all properties in the district have the garden waste collection service. From summer it will no longer be a free service. The new opt-in subscription service will be offered first to all those who already have a garden waste wheeled bin. In 2018 the service will be offered to everyone in the district and anyone who doesn't already have a garden waste bin will be given one if they opt in. Some properties may be excluded due to access problems but will be offered a green sack service instead.

This change does not affect your other waste collection services.

Enquiries form

Page last updated 02/02/2017