Has your household non-recyclable waste/garden waste wheelie bin, recycling boxes or bags been damaged or gone missing? To request a new or replacement bin, box or bag please complete the online enquiries form below or contact the Customer Services Centre on 01423 500600.

Enquiries form

We are keen to encourage recycling so if you find yourself running out of space in your recycling boxes and/or bags we are happy to provide more free of charge to encourage recycling.

You can arrange to collect the items from

  • Harrogate Customer Service Centre, Civic Centre, St Lukes Avenue, Harrogate HG1 2AE. Monday to Thursday 8.30am-5pm, and Friday 8.30am-4.30pm
  • Ripon Customer Service Centre, Ripon Town Hall, Market Place, Ripon, HG4 1BZ. Monday to Thursday 8.30am-4.45pm, and Friday 8.30am-4.15pm

You may have to pay for an excessive number of replacements although each case will be looked at individually. The list below shows the cost for this:

  • kerbside recycling box (collect) - £8.80
  • kerbside recycling box (delivered) - £9.60
  • blue recycling bag (posted) - free

If you find your recycling blows about your garden between collections you can buy a lid to prevent this, however please do not present your box with the lid on:

  • kerbside recycling box lid (collect) - £4.80
  • kerbside recycling box lid (delivered) - £5.60

To order please complete the online form below or call the Customer Services Centre on 01423 500600.

Enquiries form

Page last updated 07/02/2018