Has your household non-recyclable waste/garden waste wheelie bin, recycling boxes or bags been damaged or gone missing? To request a new or replacement bin, box or bag please complete the online enquiries form below or contact the customer service centre on 01423 500600.

Order black box/blue bag Order a replacement bin


We are keen to encourage recycling so if you find yourself running out of space in your recycling boxes and/or bags we are happy to provide more free of charge to encourage recycling.

You can arrange to collect the items from

  • Harrogate Customer Service Centre, Civic Centre, St Lukes Avenue, Harrogate HG1 2AE. Monday to Thursday 8.30am until 5pm, and Friday 8.30am until 4.30pm
  • Community House, Allhallowgate, Ripon. Monday to Friday 9am until 3pm

You may have to pay for an excessive number of replacements although each case will be looked at individually. The list below shows the cost for this:

  • kerbside recycling box (collect) - £9.50
  • blue recycling bag (posted) - free

To order please complete the online form below or call the Customer Services Centre on 01423 500600.

Order black box/blue bag Order a replacement bin

Enquiries form

Page last updated 05/12/2019