We're working hard to support you, and retailers across the district, to reopen now that lockdown restrictions have been eased.

Our business toolkit gives you practical safety advice, guidance and supporting materials.

Government guidance

The latest advice for how your business can work safely during the coronavirus pandemic is available on the government website.

The Health and Safety at Work Act means you are obliged to take reasonable steps to ensure the health and safety of your employees, customers and visitors. Coronavirus is a risk to health that must be managed in order to comply with the law.

Before reopening you must ensure the safety of your premises by following these five steps:

  • carry out a coronavirus (Covid-19) risk assessment in line with HSE guidance by consulting with your workers
  • develop cleaning, hand washing and hygiene procedures
  • take all reasonable steps to help people work from home
  • take all reasonable steps to maintain two metre social distancing where possible
  • where people cannot be two metres apart, do everything you can to manage risk

When you have completed these steps you should display a notice in your premises to show you have followed all the guidance.

If you run a hospitality business, you must collect, and retain, contact details for all customers who come onto your premises. This is necessary to support the national test and trace system. The government has published detailed guidance to help you.

Safety checklist for your premises

In our toolkit we have created a checklist for shops and a checklist for pubs and restaurants of practical measures to help control the risk from people visiting your premises. They are not exhaustive but provide a starting point. It is important that any measures put in place are regularly checked to ensure your employees and customers understand and comply with them.

Measures are also being put in place outside shops and business premises to help maintain safe social distancing and control queues.

Reopening resources

Our toolkit also includes resources to help you welcome customers back and communicate safety measures in your premises.

Business toolkit

Further information and guidance

  • for the latest business advice and information please visit our business pages
  • for the latest government advice please visit the government website
  • the British Retail Consortium including USDAW has recommended implementation practices for non-food retail stores
  • the Health and Safety Executive has advice on social distancing, keeping businesses open and in-work activities
  • advice for food businesses, advice for consumers, bulk freezing of ambient and chilled foods, food safety for food delivery and food safety for community is available on the Food Standards Agency website

Page last updated 03/07/2020