Online

You can report something in the Harrogate district, order services, pay for things and find information quickly and easily on this website.

Report it online

You can give us feedback on our customer service and also the website.

Alternatively you can send us an email at customerservices@harrogate.gov.uk.

Phone

01423 500600 during office hours

8:30am to 5:00pm Monday to Thursday and 8:30am to 4:30pm on Fridays.

The out of hours emergency number is 01423 556300. The emergency number is only for genuine emergencies relating to council services.

The council offices are closed on bank holidays, although you can continue to access online services on this website 24 hours a day, 7 days a week.

In person

Our Customer Service Centres are at:

Crescent Gardens, Harrogate, HG1 2SG

8:30am to 5:00pm Monday to Thursday and 8:30am to 4:30pm on Fridays.

The council offices are closed on bank holidays, although you can continue to access online services on this website 24 hours a day, 7 days a week.

Services provided at Crescent Gardens

  • Benefits (housing benefit and council tax reduction scheme)
  • Business rates
  • Council tax
  • Electoral services
  • Housing advice and assistance
  • Homelessness
  • Parking permits
  • Payments
  • Planning enquiries (by appointment only, call 01423 500600)
  • General enquiries

Ripon Town Hall, Market Place, Ripon HG4 1BZ

Monday to Thursday 8:30am to 4:45pm and Friday 8:30am to 4:15pm

Services provided at Ripon Town Hall

  • Benefits (housing benefit and council tax reduction scheme)
  • Business rates
  • Council tax
  • Housing Office and Tenancy Support (by appointment only, call Ripon Housing Office on 01423 500600)
  • Payments
  • Taxi licensing (call Hackney Carriage and Private Hire office for details)
  • General enquiries

Other Council Offices

Springfield House, Kings Road, Harrogate, HG1 5NX
Opening times - Hackney Carriage and Private Hire office

Services provided - Hackney and private hire licences

Victoria Car Park, East Parade, Harrogate HG1 5LQ
Opening times - Victoria Long Stay Multi Storey car park

Services provided - Victoria car park season tickets from parking shop; Shopmobility

Customer Service Points

For general enquiries and information on Harrogate Borough Council services.

Boroughbridge Community Office
1 Hall Square, Boroughbridge, YO51 9AN
Tel: 01423 322956

Knaresborough Library
Market Place, Knaresborough, HG5 8AG
Tel: 01609 533610

Mashamshire Community Office
Little Market Place, Masham, HG4 4DY
Tel: 01765 680200

Nidderdale Plus Partnership Office
Stations Square, King Street, Pateley Bridge HG3 5AT
Tel: 01423 714953

Page last updated 15/09/2017