You can renew:

  • online - if your permit was issued after 23 September 2015, use our renewal service. Permits issued before 23 September 2015 must be applied for as a new permit
    Permits applied for online will be replied to within five working days, and from there will be issued within five working days of documents and any necessary payments being received
  • by telephone - our Customer Services team on 01423 500600 will help you renew your permit

Permits applied for in person will be issued within five working days of documents and any necessary payments being received. Please give us a daytime telephone number so that we can call you when the payment has been processed and can take payment over the phone.

Discounted residents' permits renewals

If you qualify for a discounted permit you will be asked for proof that you are eligible at every renewal. Proof includes a driving licence or passport with your date of birth, or recent letters showing you are receiving benefits.

Page last updated 08/09/2017