View your rent account online

If you are a council tenant you can now view your rent account online. You will be able to:

  • view your rent statement
  • check your balance and pay your rent
  • contact us and tell us of a change

Your account details are held securely, so to access them you will need to register or sign in to your My Harrogate account. Once you are signed in, go to the My accounts tab to add access to your rent account. You will need your rent reference number which you will find on your rent statement.

Register or sign in

Housing STAR survey banner

Look out for a special survey we are posting to all council tenants and leaseholders to find out how satisfied you are with your home and the services you receive from us. Please return the survey by 15 February or complete an online version by going to You will need your own password to complete the survey online. You will find this in the covering letter which we are sending along with the paper copy of the questionnaire. There is a chance to win £100 in shopping vouchers and all your answers will be used to help improve our services.

Our updated tenant handbook is now ready!

It's full of useful information about your tenancy, what you can expect from the council and what we expect from you - and it includes answers to lots of frequently asked questions.

Tenants' handbook