There are several ways to pay your rent:

Online

EasyPay online payment service provides:

  • 24-hour service convenience
  • secure payments
  • the chance to pay all your Harrogate Borough Council bills and notices

By direct debit

If you have a bank account, you can pay your rent by monthly direct debit.

We'll work out how much rent you have to pay for the rest of the current financial year and divide it by the number of months left over which we're able to collect payments. You have the option of paying on the 1st or 15th of each month. Your housing office can tell you how much your payments will be.

If your rent changes during the year because of housing benefit, we'll recalculate the figure for the remaining installments and you'll be sent a letter telling you what the new monthly payment will be.

By telephone

Our automated 24-hour payment line number is 01423 556174. You can pay using a debit card but we don't accept credit cards for rent payments.

At the Post Office

You can pay your rent by cash or cheque at any post office in the district. You must pay by the end of Thursday for the payment to reach your rent account that week.

At any retailer showing the Paypoint logo

There are several shops, newsagents and garages in the district that have this service. Please pay by the end of Thursday to ensure you're not in arrears.

By bank standing order

If you have a current account, you can set up a standing order to pay your rent weekly or monthly. If your rent changes, you must contact the bank or building society and ask them to change the amount. There's a time delay in the money being taken from your bank account and reaching your rent account if you use this method, so you may be asked to make extra payments in advance to ensure that your rent account doesn't fall into arrears while the standing order is being set up.

Help with paying your rent

If you need help paying your rent, you may be entitled to housing benefit, or your housing officer could offer you help and advice.

Rent arrears

If you're in arrears, we'll try to reach a realistic agreement for you to repay the amount due over a period of time. We follow a legal procedure.

Page last updated 27/06/2016