We are required to allow anyone to obtain information from the local land charges register free of charge.
The register is stored partly on computer and partly in manual files, and because of this our local land charges team collate information for each personal search request and, once complete, this can be viewed by appointment.
To request a personal search
- email email@example.com with your name/company name, address and telephone number as well as the postal address/area of land against which the search is to be made. A good quality, up-to-date plan clearly showing the boundaries of the property in context with the surrounding area must be provided. There's no fee
- as soon as the results have been prepared you will be notified by email. This email will provide full details of how to arrange your appointment to view the results. Current processing times are approximately four to five working days
- to make an appointment, when you have received your notification email, contact Customer Services on 01423 500600
You should make any requests for information under the Environmental Information Regulations (EIR) 2004 using the same process.
Once notified, you can expect to view the EIR-related information on our system during an appointment with a member of our Customer Services team. The staff who will assist you when viewing information will not be Land Charges staff therefore please state the full name of any registers you wish to inspect and do not refer to Con 29 question numbers.
When attending Customer Services it is essential that you have a plan to clearly show each property to be inspected. Without a full postal address or a location plan Customer Services may not be able assist with inspections under EIR.
If you have requested a personal search as well as information covered under EIR, you can view this during the same appointment.
Page last updated 06/03/2019