Our corporate performance management framework includes the Corporate Plan and Service Plans.

Our annual Delivery Plan tracks our performance against our objectives.

2016/2017 Corporate Delivery Plan – Quarter One Performance
2015/2016 Corporate Delivery Plan - Year-End Performance

Each service produces Service Improvement Plans that are managed via Performance Clinics (including all members of CMT).

If you want to find out more about performance of the area you live in, visit My Property and North Yorkshire County Council's Neighbourhood Profiles.

Service plans

Service plans are set on a two-yearly basis in line with our financial planning. They interpret corporate plan priorities into local service delivery. They set out the priorities and targets for each service.

Service plans

Page last updated 01/11/2016