A noise nuisance may be something that is continuous or intermittent and can happen during the day or night but it must be unreasonable and have a substantial interference with the use or enjoyment of you at your home. It does not take into account inconvenience, annoyance or personal sensitivity for example a shift worker trying to sleep during the day or a noise as a result of a reasonable everyday activity such as from a baby crying, talking or occasional dog barking. No house or flat is totally sound proof and we're all affected by noise from time to time.
Most noise complaints fall into three areas:
- domestic noise - loud music, barking dogs, burglar alarms and late night parties
- commercial noise - factory noise, deliveries, construction site noise and music from pubs and clubs
- street noise - car alarms, machinery and loudspeakers, but not traffic or aircraft
We encourage people to try to resolve the matter in an appropriate informal manner before we get involved, as experience shows, that if done well, it will often lead to better and more permanent solutions.
If this does not work, the Environmental Protection Team can investigate your complaint. Please read the noise nuisance pack which explains in more detail how the matter can be progressed.
For managers of pubs, clubs and other venues who provide or are thinking of providing entertainment such as live music, DJ’s, karaoke etc. please read our simple guide for managing entertainment noise.
Page last updated 16/07/2019