Practical information

Booking

Children under 8 years old must be accompanied by an adult at booked workshops. All children must be accompanied at drop-in and outdoor events.

Advance booking by phone on 01423 556188, email at museums@harrogate.gov.uk or in person at the Mercer Art Gallery, Harrogate.

Payment

All events are priced to cover costs. To confirm your place payment must be made at the time of booking. Tickets will be issued at the time of booking.

Cancellations and refunds

All cancellations must be made 14 days prior to an event to receive a refund. Refunds are only available for sums in excess of £10 due to administrative costs involved. For sums under £10, monies can be held on account against payments for future events.

Please note that all sessions are very popular, often with long reserve lists, so if you cannot attend please notify us straight away so someone else can enjoy the event. If you cancel less than 14 days before an event but we are able to find a replacement the refund policy will apply.

In the event that we have to cancel an event, monies can be held towards future events or a full refund can be provided.

Page last updated 04/03/2019