You can report something in the Harrogate district, order services, pay for things and find information quickly and easily on this website.

Contact us online Report it online

Sign up for alerts

Sign up to our text and email alerts which will notify you directly about changes to bank holiday collections. Residents can sign up to the service at, by emailing or calling 01423 500600.

Are you getting the service you deserve?

At Harrogate Borough Council we pride ourselves on providing you with great service and want to ensure our services offer good value for money. Please take a couple of minutes to complete our survey and let us know what you think.

Customer satisfaction survey

Opening times

8:30am to 5pm Monday to Thursday
8:30am to 4:30pm on Fridays

01423 500600 during office hours

The out of hours emergency number is 01423 556300. The emergency number is only for genuine emergencies relating to council services.

The council offices are closed on bank holidays, although you can continue to access online services on this website 24 hours a day, 7 days a week.

Our Customer Service Centre is at Civic Centre, St Lukes Avenue, Harrogate HG1 2AE.

Upcoming bank holidays

Tuesday 25 December Christmas Day
Wednesday 26 December Boxing Day

Tuesday 1 January New Year's Day
Friday 19 April Good Friday
Monday 22 April Easter Monday
Monday 6 May Early May bank holiday
Monday 27 May Spring bank holiday
Monday 26 August Summer bank holiday
Wednesday 25 December Christmas Day
Thursday 26 December Boxing Day

If a bank holiday is on a weekend, a ‘substitute’ weekday becomes a bank holiday, normally the following Monday.