Once you have subscribed to the service your licence pack will be sent to you within 14 days of payment being taken from your bank.
On a garden waste wheelie bin you will need to attach your licence (a credit card size plastic tag) to the handle using the tie provided. This shows our collection crew that you have paid for the service. Please do not fix the licence to the lid of the bin.
On a garden waste sack you will need to ensure you fix the licence to the handle of the sack with the tie provided.
Garden waste bins or sacks without a licence will not be emptied.
If you don't already have one we will deliver a 240 litre garden waste wheelie bin to the registered address. If your property cannot accommodate a wheelie bin, for example due to restricted access or steps up to your property, then we will supply reusable garden waste sacks.
You must put your bin(s) or sacks at the kerbside for emptying by 7am on your usual collection day. You can check your collection dates at secure.harrogate.gov.uk/inmyarea.
Ensure your bin(s) or sacks are clearly marked with your property name and number. Once they have been emptied you must return them to a secure place as quickly as possible.
Garden waste collections are suspended in December, January and February as much less garden waste is produced. You can continue to use household waste recycling centres free of charge if needed.
Page last updated 15/04/2020