Tenant involvement is about making sure that all tenants and leaseholders have the chance to have a say on the housing service they receive.

Consulting and involving our tenants

Through a series of panels, we work to ensure that tenants and leaseholders are consulted on proposed changes to our housing services. Involved tenants are offered assistance with transport to meetings, free training and support. There are several ways you can get involved including:

Neighbourhood Services and Housing Needs Panel
This analyses areas including rent, tenancy services, anti-social behaviour and developments in the housing allocations, homelessness procedures and temporary accommodation

Housing Services and Property Services Panel
The panel works closely with the head of housing and head of property services and councillors to see how the whole housing service - including repairs and maintenance - can be improved for tenants and leaseholders. The panel meets quarterly

Tenants' News Editorial Panel

The editorial panel helps with the production of four newsletters a year and the annual housing report. It makes sure the newsletters are relevant to tenants and that they're attractive and interesting. Members also help with proof reading and ensuring they're written in plain English

Tenants' Facebook Group
Join our Tenants' Facebook Group and join in the discussion. You'll find lots of news and information about forthcoming events, surveys to complete and an opportunity to have your say. Find us at HBC Tenants.

For more information on getting involved please contact David Allford, Tenant Involvement Officer on 01423 500600.