Personal land charge searches

Viewing personal search information

Whilst there is no public access to the civic centre personal search viewings are facilitated using Microsoft Teams.

The following procedures apply:

  • appointments will be made for a specified 30 minute time slot. It is essential that you access your appointment on time as the access and staff assistance will not be available to you outside the booked time. If you require additional time you may be asked to arrange another appointment which may be on a different day
  • appointments can normally be made Monday to Thursday 8.30am until 1pm and 2pm until 5pm and Friday 8.30 until 1pm and 2pm until 4.30pm
  • when booking your appointment you will need to specify which property addresses you wish to view
  • we can only accept a maximum of three addresses during each appointment
  • when booking your appointment you will need to specify exactly what records you will wish to view. The staff who will assist you when viewing information will not be land charges staff therefore please state the full name of any registers you wish to inspect and do not refer to Con 29 question numbers
  • to request your personal search and any associated information please contact our land charges section by emailing stating the address and include a plan and any Con 29 questions, clearly stating whether these are to be paid for or requested under EIR
  • land charges will email you to advise when the information is available to view. This email will contain the contact details your will need for arranging you appointment

To enable our customer services team to fully assist during your appointment please can you ensure the following:

  • please ensure that you access the appointment at your allotted time. It may not be possible to accommodate early or late arrivals
  • please ensure that you have the full postal address details for all the properties to be inspected
  • please ensure that you have a plan to clearly show each property/area of land to be inspected. Without a full postal address or a location plan customer services will not be able assist with inspections under EIR